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Shipping & Returns

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Christmas Last Delivery Dates

Friday 18th December is the last day to get your 2nd class orders in for Christmas!

Friday, December 18 for second class mail.

Monday, December 21 for first class mail.

Wednesday, December 23 for special delivery.

Shipping

We can ship to most global destinations. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Our Shipping Options: 

  • Royal Mail 2nd Class - Up to 15 working days - not tracked - £2.95 (free on orders over £35.00)
  • Royal Mail 1st Class - Up to 5 working days - not tracked - £3.95 (£1 on orders over £35.00)
  • Parcel Force 48 Hour - Next day delivery from Monday - Thursday (orders before 1pm) - tracked £6.95

 

Returns Policy


You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.